Normal Check-in/Check-out Times
Normal checkin times (without a charge):
15:00
Normal checkout time (without a charge): 11:00
House manual: # Please note:
We're available from 9:30 to 18:30 daily, except at weekends and public holidays.
During these hours, contact us via: +34608753300
(WhatsApp, Booking portal messenger, Private guest area chat)
For after-hours assistance, call our 24/7 helpdesk at: +34930502334
(Calls only. No WhatsApp messages/calls, or other platforms are monitored during off-hours).
The apartment guide outlines and provides instructions for accessing amenities. Please adhere to the rules to ensure a pleasant stay for everyone.
The kitchen is equipped with various appliances for your convenience. Follow the guidelines to use them properly.
- Microwave and Oven: Microwave on the countertop, oven under the extractor hood.
- Extractor Hood: Located above the stove, buttons underneath for operation.
- Nespresso Machine: Located in the kitchen, with cups provided.
- Stove: Electric, with adjustable settings.
- Washing Machine: Located in the bathroom; drying rack in the kitchen cabinet or under the bed.
- Cleaning Supplies: Use only provided cleaning products.
For luggage services, use Luggit or LuggageHero to pick up and deliver your belongings. Garbage should be disposed of in the large trash containers on the right side of the building.
- Luggit: Luggit for luggage pickup and delivery.
- LuggageHero: LuggageHero.
- Locker in the City: Locker in the City.
Dispose of garbage in the large trash containers on the left side of the building.
Heating and cooling are controlled via the central A/C unit. Ensure to follow the guidelines for energy efficiency. The TV and Wi-Fi are available for entertainment; troubleshoot common issues as outlined.
Central A/C: Set to 24°C (72.5°F) for sustainability. Turn off when not in use.
TV: Use the remote on the salon table. Check the manual if issues arise.
Wi-Fi: Ensure the router is plugged in. If issues persist, reset the router by unplugging and reconnecting it after a few minutes.